Vinted Members Share Frustration About Size Changes

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for women's and children's clothes without notifying every member regarding the update.

Social Media Reaction

Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.

The company said the updated approach better aligns with other platforms.

It has advised users to examine their items and update the measurements by hand if necessary, which has left users frustrated.

Measurement Approach Updates

Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Necessary Adjustments

A different user, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.

Marketplace Information

The app has more than 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.

Brandon Ho
Brandon Ho

A digital artist and vector design specialist with over a decade of experience in creative industries, passionate about sharing innovative techniques.